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A Brutal Week for insolvencies.  How you need to react if impacted.

A Brutal Week for insolvencies. How you need to react if impacted.

In a brutal week for many in the finishes and interiors sector supply chain high-profile London sites have been closed as Ardmore Construction Group entered administration and Zentia (formely Armstrong Ceilings) closed their doors.  We look at how members need to react below.

What is administration?

Administration is when a company is given legal protection from creditors while an appointed administrator attempts to rescue the business or achieve a better outcome for creditors than liquidation would provide. During this time, creditors generally cannot pursue claims against the company without court permission.  These two cases of administration will impact the supply chain in different ways so we have provided specific information below.

Support associated with any financial implication in either case is provided at the end of the article.

Ardmore Construction Group

More than 500 staff are expected to be affected by the collapse of the business. The business has had a long and drawn out court battle following concerns over possible liabilities linked to legacy residential projects undermined its ability to secure new work triggered a cash flow crunch.  It is a significant test case for the Building Liability Order brought in through the Building Safety Act.

Businesses affected include Ardmore Major Projects, Ardmore Hotels & Commercial, Ardmore Regeneration, Ardmore Fitout and Landmark Facades.  Ardmore was working on around 10 major projects across London and clients are now working to engage replacement contractors to complete schemes.

 How to proceed if you have been impacted by the collapse of Ardmore:

It’s important to note that in cases like this, immediate payments to creditors are rare, except in exceptional circumstances. Most creditors will need to wait for the administration process to be completed, which can take time. Therefore, it’s crucial to manage expectations regarding cash flow.

If you believe you have exposure to Ardmore Construction Group, we would advise the following immediate actions:

Review your contracts. A key thing to look for is whether the contract is a Collateral Warranties, these are used to bridge the contractual gap and create a direct contractual link for the benefit of those parties that may otherwise have no recourse. Some collateral warranties can also contain ‘step-in’ rights which effectively allow the beneficiary to step in to the underlying contract and issue instructions.  Under a simple contract should the main contractor of a project fall into insolvency the subcontractor will be under no contractual obligation to accept instructions from the employer to complete the works given there exists no contractual relationship. The use of a collateral warranty in this instance creates a direct contractual link allowing the employer to give instructions to the subcontractor, ensuring completion of the latter’s obligations is achieved.

Assess any ongoing work: determine the stage of each project and identify any outstanding deliverables.  Submit any outstanding applications.

Document all work completed to date. Take detailed photographs, videos and notes as this documentation will be crucial for any future claims or negotiations.

Recovering Tools, Plant and Materials. The retrieval of equipment and / or materials will not be a matter for the Administrators and should be arranged directly between customers and any applicable contractor.  Contact should be made with the client to arrange a time to visit your project sites to retrieve any tools, equipment or materials that belong to you. Ensure you have documented proof of ownership for any assets you remove to prevent any disputes – this is particularly the case with materials where ownership may be less clear.  Additional guidance covering what to do with materials stored on site.

Do not pursue unauthorised actions such as attempting to remove materials or equipment that are not legally yours. Also, ensure you do not cause any damage to the sites or completed works.

Prepare your financial records by compiling a comprehensive list of all outstanding invoices, including amounts due, due dates and any retention sums. Keep records of all communications and transactions related to your projects for reference.

Get a grip on Cash flow: Do a detailed cashflow forecast, given the likely delays and possibility of defaulted payments, consider all your options and GET PROFESSIONAL HELP if required.  Through your membership of FIS you have access to specialist financial advice and BABR have offered additional interim advice here.

Renegotiations: Speak to other clients and suppliers to potentially renegotiate payment terms or request upfront payments to help cover any cash flow gaps.

Clients will hopefully be looking to appoint a contractor to replace Ardmore Construction and what the intention is to honour any payments for work completed by the client.

How will step-in rights be managed: Step in rights are usually drafted to give the beneficiary (often the employer or a funder) the right to step in at its option into the contractor’s shoes in the building contract.  The employer doesn’t have to and may seek alternative options as it exposes the party stepping in to take responsibility for outstanding payments to the party providing the warranty and also the responsibility of being the contractor.

As an alternative, it is common for arrangements to be made (with agreement of all the parties including the contractor and its insolvency providers) to make direct payment to the subcontractors.  In this case new direct contracts between the employer and the subcontractors or between the replacement contractor and the subcontractors may be presented.  These are likely to be similar terms, but not necessarily identical terms, to the original subcontracts.  Any agreement for outstanding payment and arrangement with respect to warranties would be covered in this appointment.  If you have had design input, be clear on any Intellectual Property (IP) that will be taken forward in the project.  Ensure that you have not ceded rights in your contract with Ardmore Construction Group.

Re-tendering work:  If you are asked to re-tender ensure this takes into account any IP related input that you may have had on the project and assumptions are emphasised in your tender documents.

Ensure that you are clear on the contractual terms for any reappointment: don’t assume they will be the same or even that the contracts won’t be terminated and work re-tendered.  Check the wording of any contracts for onerous high-risk clauses.  Be particularly watchful of any change in design responsibilities or compliance clauses, and that you are not taking any responsibility for any design work carried out by another contractors.  FIS contract reviewers are offering additional pro bono support to members impacted by the failure of Ardmore Construction Group. Additional advice on the novation process.

Collateral Warranties, caution advised: If you are asked to sign a Collateral Warranty ensure that you get legal advice (you can access free legal advice via the FIS Helpline).  Sometimes contractors ask for these at a later date (if obligation is not in the contract) and there may be commercial reasons why a subcontractor would still be prepared to provide a collateral warranty (or may ask for extra payment for doing so) but you are not obliged to do so.  Remember this gives a third party a contractual right to bring  a claim against  you for breach of your contractual obligations.  Without a collateral warranty there is no direct contractual link.

Timings:  Ensure that you have a clear understanding of when the expected recommencement date is and factor this into your pricing accordingly.

Status of woks: Make sure that any previous works are inspected and any defects identified.  Even if it is your work, things may have changed since you left the site.

Managing Risk:  Remember it is appropriate to seek reassurance that the funding is in place to complete the project and if any bonds or project bank accounts are being deployed to protect the supply chain.  FIS members can access free credit checks email FIS team for a one-off or access to the portal. info@thefos.org

If you are unsure – check.    FIS offers access to expert legal advisors, consultants, contract reviewers and financial advisors – many of whom have offered pro bono support to members impacted by the failure of Ardmore Construction Group.

Zentia  Limited

Acoustic ceiling manufacturer Zentia has entered administration, resulting in the loss of 170 jobs, with its Gateshead-based entities Zentia Limited and Zentia Profiles previously generating a combined turnover of more than £50 million.

How to proceed if you have been impacted by the Zentia administration:

With respect to companies impacted by Zentia, FIS has been consulting with legal advisors and will get a more detailed guidance out on Monday.

Principal areas of concern involve the availability of alternatives, warranty considerations, the impact on design and design liability and any associated cost of delays.

In the interim, members are reminded that If the replacement product offers the same standard of performance and doesn’t result in a change of design, notification of change in specification is still important.  Any change should be approved through the proper process (through Designers and Principal Designers) as per contractual conditions,

If the project is being undertaken in a Higher Risk Building it may be either a notifiable matter or a full change control request if it could be considered a major change under Reg 26(1)(a) and (b) HRB Procedures Regs.  There is a long prescriptive list that automatically classify the matter as a major change.   A Fire Rated Ceiling would likely be considered a major change as it would be considered “a change to any part of the active fire safety measures or passive fire safety measures”.

For more detail on what constitutes a major or notifiable change and how to manage the process accordingly click here.

Early consultation with client is essential.  See FIS website on Monday for further details.

Financial Advice and Support

If you are negatively impacted and help navigating the financial impact on you or your business The Money Advice Trust is a charity which helps prevent financial difficulty and removes problem debt from people’s lives.

The charity runs National Debtline and Business Debtline, providing free, impartial and expert advice by phone, webchat and online.

National Debtline: 0808 808 4000 | www.nationaldebtline.org

Business Debtline: 0800 197 6026 | www.businessdebtline.org

If you have been affected by collapse of Ardmore Construction Group, The Money Advice Trust is available to support individuals to prevent financial difficulty and remove problem debt from people’s lives. More details and how to access advice is given below.

About the Money Advice Trust

  • The Money Advice Trust is a charity which helps prevent financial difficulty and removes problem debt from people’s lives.
  • The charity runs National Debtline and Business Debtline, providing free, impartial and expert advice by phone, webchat and online.
  • National Debtline: 0808 808 4000 | www.nationaldebtline.org
  • Business Debtline: 0800 197 6026 | www.businessdebtline.org

Specialist FIS Helpline for financial matters

FIS has a telephone helpline established for businesses in distress or requiring advice on finance, payment or insolvency matters, this is delivered through legal advisors in terms of general advice and specific support is available via payment, finance and insolvency experts BABR, for more details click here.

If you have been impacted, please do contact FIS on 0121 707 0077 or email iainmcilwee@thefis.org with outline details and we’ll do what we can.  We are here to help.

 

Government look to clamp down on late payers

Government look to clamp down on late payers

Yesterday Government announced a consultation that could see procurement law impemented that would effectively force all public contracting authorities to exclude firms that fail to meet the recognised payment standards.

On launching the consultation Georgia Gould MP OBE, Parliamentary Secretary for the Cabinet Office stated:

By strategically leveraging our annual public procurement spend, we can protect our supply chains, open up new opportunities for local small businesses and social enterprises, create good local jobs, and deliver greater value for taxpayers.

How reforms could work.

The Procurement Act 2023 (the ‘Act’) has already been implemented and reforms the rules that govern the £385billion spent through public procurement every year. In line with the manifesto, the Government intends to use the Act to create a simpler and more transparent regime for public sector procurement that delivers better value for money, drives economic growth, and safeguards national interests.  This consultation looks to take the Act further by:

Supporting small businesses and social enterprises

  • Requiring large contracting authorities with spend over £100m p.a. to publish their own 3-year target for direct spend with SMEs and VCSEs and report against it annually, as well as extending spend reporting requirements.
  • Requiring contracting authorities to exclude suppliers from bidding on major contracts (+£5m) if they cannot demonstrate prompt payment of invoices to their supply chains.
  • Clarifying in primary legislation where it may be appropriate to award contracts for certain services delivered to vulnerable citizens without full competitive procedure, so that decisions can be driven by the needs of the individuals and vulnerable groups.

Supporting national capability

  • Requiring contracting authorities to make a standard assessment before procuring a major contract (+£5m) in order to test whether service delivery should be inhouse or outsourced.

Supporting local jobs and skills:

  • Requiring contracting authorities to set at least one award criteria in major procurements (+£5m) which relates to the quality of the supplier’s contribution to jobs, opportunities or skills. Contracting authorities would need to apply a minimum weighting of 10% of the scores available, to social value award criteria.
  • Requiring contracting authorities to set at least one social value KPI relating to jobs, opportunities or skills in major contracts (+£5m) and report on delivery performance against this KPI in the contract performance notice.
  • Requiring contracting authorities to use standard social value criteria and metrics selected from a streamlined list (to be co-designed with the public sector and suppliers) in their procurement of public contracts.
  • Allowing contracting authorities to specify the area in which the social value is to be delivered by choosing between the location of a contracting authority’s area of responsibility, the location where the contract will be performed, or the location where the supplier is based.

Based on the feedback on these proposals and when parliamentary time allows, the Government intends to introduce legislation to amend the Act. As part of this process the government will also look to introduce minor technical amendments to the Act under this legislation.

FIS will respond to the consultation formally, but Iain McIlwee, CEO of Finishes and Interiors Sector welcomed the consultation:

“For too long we’ve had a wishy washy approach to driving better payment through the supply chain with veiled threats of sanctions that “could” be applied.  The rhetoric has not been matched by action  and the reality is that we have seen little benefit to Government paying faster finding it’s way into the supply chain.  It finally looks like this is being addressed and the changes set down here should start to add some teeth to the intent.

We will spend some time going through and looking for any loopholes that this leaves and respond formally, but initial inspection suggests it is a good start.  Beyond these reforms we hope to see further activity around Late Payment rules and pushing those outside of the Public Sector to address payment fairness and retention moving forward.  The payment culture has been a cancer at the core of our industry without addressing it, any improvement in investment in people or productivity will be limited.  If we want to get Britain Building, we need to get money flowing.”

For full details of the consultation, click here.

Please send any comments directly to iainmcilwee@thefis.org to support FIS response, but we also encourage members to respond directly to the consultation via the link above.

FIS Meets New Hospitals Programme team to discuss delivery

FIS Meets New Hospitals Programme team to discuss delivery

Finishes and Interiors Sector (FIS) was invited this week to attend a Round Table hosted by the New Hospitals Programme along with other national trade bodies to understand how we can maximise opportunities presented by programme for members.  The discussion introduced the NHP Plan for Implementation as set down by the Rt Hon Wes Streeting MP, Secretary of State for Health and Social Care.  The Plan aims to be a thorough, realistic and costed timetable for delivery ensuring the programme is on the soundest possible footing for delivery of our new hospitals.  NHP will be backed by up to £15bn of investment for each five-year spending period, averaging £3bn a year by 2030 to be confirmed at regular Spending Reviews.

The discussion focussed on existing supply chain delivery challenges and how this varies regionally, understanding issues such as labour availability, alignment with other major projects and how we can work more collaboratively to support the programme.

Commenting on the meeting, FIS CEO, Iain McIlwee stated:

“This was a good, open and frank discussion and we got into some of the nitty-gritty of procurement, contracting, where and how modern methods construction can be adopted and workforce availability.  Ultimately there is a massive opportunity for the sector and it is encouraging that the team at NHP are engaging early and keen to work with the supply chain and help us in addressing some of the challenges.”

More information on the programme is available within the NHP Supplier Guide.  FIS has committed to working closely with the NHP and our membership to support the development and delivery of this plan.

Game-changing tech programme for small businesses set to launch

Game-changing tech programme for small businesses set to launch

FIS is supporting an initiative to help transform the way small construction businesses embrace technology.

Solving Tech for Small Builders is a first-of-its-kind three-month training programme funded by the CITB Impact Fund. This free-to-join programme offers practical guidance, expert-led training, and a supportive community for those looking to integrate digital tools into their businesses.

“Having worked with over 300 businesses in the last 10 years, most builders I work with want to be able to get more information out of their heads, be able to take a step back, have better work/life balance, have more professional systems and processes in place and be more profitable,” says Maria Coulter BEM, Founder of Construction Coach, who will be delivering the programme. “Many business owners lack the headspace to research and test solutions, making guidance and support essential, unfortunately, whilst there is an industry drive to embrace digital, there is very little practical support to help businesses do it.”

Solving Tech for Small Builders is a structured, hands-on learning experience running from April to June 2025, combining face-to-face sessions in London with weekly online training. The programme will help participants get clear on their challenges and business needs, define their goals, consider what specific technology can support them in the categories of, get work, do work, get paid; embed solutions and ensure long-term success.

Key dates include the launch event on 8 April 2025 at The Flēot in London, a pioneering green and digital construction skills hub, located in Fleet Street Quarter. A live session exploring tech solutions on 13 May 2025, and the programme wrap-up on 24 June 2025. In addition, weekly 90-minute online training sessions will take place every Tuesday from 9:30 to 11am. Following the initial programme, a self-paced online version of the course will launch in September 2025, providing continued access to digital transformation resources.

Solving Tech for Small Builders offers a unique opportunity for small construction businesses to embrace new technology with confidence. Participants will create a tailored roadmap, ensuring that their chosen solutions align with their specific business needs. By joining the programme, they will become part of a supportive community of like-minded small builders, fostering collaboration and shared learning.

Small construction businesses face significant challenges when adopting technology. Many encounter short trial periods that do not allow adequate time for proper testing, making it difficult to assess the true value of digital tools. Additionally, limited support from tech providers—who often lack an understanding of the UK construction industry—leaves business owners without the guidance they need. An ageing workforce further complicates digital adoption, as some employees may be reluctant to embrace new solutions.

Solving Tech for Small Builders was put together by Construction Coach in collaboration with CITB levy payer, North London Loft Rooms and delivery partners Limes Consulting and RLB digital. It aims to bridge the gap by offering practical support to help small builders choose, test, and successfully implement the right technology for their business.

Small businesses looking to work smarter, not harder, and stand out from their competition are encouraged to sign up before spaces fill up.

Register: https://constructioncoach.co.uk/solving-tech-for-small-businesses-sign-up/
Contact: maria@constructioncoach.co.uk
Phone: 0115 9699925

FIS relaunch Integrated Management Standard to support organisational capability

FIS relaunch Integrated Management Standard to support organisational capability

New requirements in the Building Regulations identify the need for businesses to demonstrate organisational capability.  On a basic level, this means businesses will need to evidence how they check people are competent and ensure they are supported by effective process controls that support consistent delivery.  This is not really a significant change as businesses have always had a legal requirement to ensure all reasonably foreseeable risks are effectively managed, but it does mean clients and Building Control officers will be showing more interest in your processes and management systems and will have more tools at their disposal to enforce where a business or individual fails to hit the required standards.

To support our community, the FIS Integrated Management Standard (IMS) has been relaunched as part of a newly developed Organisational Capability Toolkit.  This toolkit will help members implement tried and proven methods of streamlining their company for the benefit of their business and its stakeholders. The toolkit will help to link and contextualise the wealth of information that FIS members have available to support compliant business management and how they can use their membership to support claims of organisational capability.

This IMS sits as a central resource to help align and control resources. It provides a framework for implementing risk management systems (supported by the FIS Product, Process, People Quality Framework) that will help organisations to meet statutory and legislative requirements.

On relaunching the standard at the FIS Conference and AGM in November, FIS CEO Iain McIlwee stated:

“This standard was developed originally to support the FIS vetting process, but really comes into its own in this new environment.  It is clear in our work with members that many construction firms have great processes in place, but there can be a real disjoin between these processes.  Across the sector we see design, procurement, contracts and legal, and construction processes that should complement and support each other, however they often clash, cause confusion and conflict and ultimately undermine delivery.  This toolkit is a great opportunity to start to look collectively at how we can not just hit the baseline of compliance, but help to raise standards, promote professional businesses and support the Responsible No”.

The new FIS Organisational Capability Toolkit is available here.

CLC call Halt on Contract Amendments

CLC call Halt on Contract Amendments

The Construction Leadership Council (CLC) has published a hard hitting statement calling a halt on the ongoing practice within the construction sector, of industry-approved forms of contract being amended by clients and their solicitors to introduce terms that are onerous and/or difficult to insure.  This statement has been issued and is the conclusion to ongoing work through CLC Professional Indemnity Insurance Working Group.

The Construction Leadership Council (CLC), as part of the Building Safety Workstream, established a Working Group to focus on Professional Indemnity Insurance.  The key objective of the group was to understand and look to address concerns over the cost, availability and limitations in insurance cover for all parts of the supply chain, from principal designer and contractor through to consultants and specialist contractors. As part this work the PII Taskforce supported an International Underwriting Association event on 31st January 2024 entitled “Competence in the Construction Sector”.  The event reviewed new regulatory requirements in the Building Safety Act.  Speakers were drawn from the construction, governmental, regulatory, legal and insurance sectors with particular focus on competence requirements and how they may help to reduce risk in the construction process.  Wider inference of the Building Safety Act and what can be learned from recent court cases was also covered.

An open panel debate followed looking at the implications on the insurance process.  It was recognised within these discussions that, whilst the work on competence is encouraging and should help to reduce risks moving forwards and hence availability of cover.  Concerns were raised over design liability being pushed deeper into the supply chain leading to confusion around accountability for design elements.  It was noted in discussion that heavily amended contracts add to confusion around risk and contingent risk, impact insurability and potentially create gaps in insurance cover for specific elements (for example, interface details and fixings).

Following exchange between the Insurance Sector and representatives of the CLC confirmed that there is a need to highlight this risk.  The key assertion in the statement is that “standard form building and engineering contracts and professional services contracts issued by contract-producing bodies, should be used by clients with no amendments, except where necessary in the context of project-specific risks and relationships.  The CLC believes that onerous amendments make contracts unviable, reduce competition, increase risk and lead to unnecessary legal costs required to review legal liabilities created by the amendments”.

Introducing the statement Samantha Peat, Chair of the CLC PII Working Group said:

“A sensible approach will simplify risk allocation, give clarity to the project team and their PII providers, and address the concerns for which the CLC PII Working Group was originally formed, namely, to address concerns about cost and efficacy of Professional Indemnity Insurance in Construction. It will also support the focus on accountability, competence and the need for better information management called for by Dame Judith Hackitt and enshrined within the Building Safety Act and the wider reform of the Building Regulations.” 

FIS CEO Iain McIlwee responded:

“This is a massive statement from the Construction Leadership Council – we have to stop this routine amendment of the standard contracts.

This statement echoes the long held concerns of the FIS Community and I would like to personally thank Samantha Peat and colleagues in this Working Group for the amount of time that has gone in to establishing the forum and drawing the right people together to have the open and pragmatic discussion with the insurance industry that has resulted in this clear an unambiguous statement.

We have a legislative process that focusses on duty and a contractual process that focusses on passing the buck – this is bound to create tension. Boundaries need to be reset or we are left with impossible problems, uninsured elements and ultimately the potential for stranded assets and uninsured buildings. T

his is Leadership and we applaud the CLC and supporting representatives from the Insurance Sector for taking a strong line.  The statement in itself will not change the world, but what we do with it can. For me the clear message here empowers the Responsible No by starting to spotlight the Irresponsible Ask. Contract amends are at the heart of the cultural concerns in construction – change is inevitable and has I believe been catalysed today”

The full statement can be read here.

Through the FIS Responsible No Campaign, the organisation is offering subsidised contract reviews and asking members to report (particularly public sector) contracts that are subject to heavy amends and also provide details of Irresponsible Contractual Clauses so that FIS can address behaviours directly with the client.  You can find out more  about the FIS Responsible No Campaign here.