Conflict avoidance: Taking the pledge
The construction industry spends around 1.6% of its total expenditure in the UK on legal services, which compares unfavourably to the UK economy’s median spend of 0.8%. This is because we have created an adversarial environment built on win lose contract negotiation. The Construction Leadership Council is supporting a new Conflict Avoidance Process (CAP), designed by RICS, to help parties avoid any disputes by early intervention and rapid impartial and objective assessments of the issues, recommendations for a basis for settlement and providing expert advice.
Dispute Resolution Consultants Len Bunton and Janey Milligan join FIS Chief Executive Iain McIlwee to explain the principles behind the Conflict Avoidance Process and help you to understand how simple conflict avoidance and early intervention procedures can be rapidly adopted in your business to ensure disagreements between you and your clients or contractors are aired quickly, earnestly and dealt with so that costs are kept to a minimum and your project delivery doesn’t suffer.
They will also look at the benefits of signing the Conflict Avoidance Pledge and how this can support better communication and greater collaboration through the supply chain. Len will include a brief overview of other dispute resolution options and also introduce the new small claims adjudication process available through the RICS where disputes become inevitable.