Employment Helpline

Employment Advice

The Employment Helpline is provided by Citation. Members have unlimited access to advice or assistance on employment related issues including discipline, redundancy and ill health.

Citation Podcast

This podcast provides members with essential updates and know-how on all things HR, Employment Law and Health & Safety.

Citation Helpline

To access this service, members will need to follow the procedure outlined below.

Citation Ltd – Discounted rates on full service

FIS members are entitled to preferential rates on Citation’s services. Its HR, Employment Law and Health & Safety service includes a 24/7 expert advice line, 100s of model documents, contracts and templates, and a dedicated local consultant with annual site visits. Plus, they can support members with training, fire and electrical safety services, ISO Certifications, and SMAS Accreditation.

Some of the many areas Citation can help with include:

  • Winning more tenders and meeting pre-qualification questionnaire requirements
  • Better managing sickness and absence issues
  • Making sure your company meets the SSIP standards with a SMAS Worksafe certificate – giving you visibility to hundreds of organisations wanting to work with new suppliers
  • More effectively conducting staff training and evidencing its delivery
  • Distinguishing between different types of employment status and knowing your responsibilities
  • Ensuring you have legally compliant and up-to-date risk assessments.

Get in touch to find out more or book a free consultation

Call 0345 844 1111 today to an advisor, leave your details on this page, or click here to find out more.

Remember to let them know you’re an FIS member to claim your member benefit.

Employment guidance

Citation produces a range of guides for FIS members to support them and their workforce

Workplace conflict, and how to resolve it

A recent report from Acas claims that poor conflict resolution cost UK organisations a staggering £28.5 billion last year, with approximately 10 million people involved in workplace conflict – which means it cost more than £1000 per employee.

To help you both prevent workplace conflict and resolve it in the most cost-effective way, Citation has created a handy free guide taking you through all you need to know as an employer.Download at https://tinyurl.com/fis22conflictresolution

From key reasons for workplace conflict to how to approach it and best practice guidance for resolving conflict, the free guide is packed full of tips to save your business time, money and stress.