This role is working with Saint-Gobain Ecophon where you will be responsible for providing technical and installation support to Ecophon distributor and contractor customers and on projects within UK and Republic of Ireland.
This role will involve travel across the UK but mainly around Greater London, Birmingham, and Manchester so being based in one of these areas will be ideal. Our head office is in Hampshire so travel to this site will be quite frequent.
In the role as a Technical Sales Support Manager you will;
Provide onsite and remote technical and installation support to Ecophon customers to ensure that they are confident in the specification and installation of our products and systems.
Work in conjunction with the sales and internal customer support teams to identify and deliver technical and installation training to customers.
Work with management teams to identify, develop and deliver technical and installation training programs that support the development of the capability of the Ecophon team. This will include new starter training and ongoing capability training particularly when new products and systems are introduced.
First and foremost, we always want to recruit talented people that align well with our values and way of working. In addition to the five Saint-Gobain attitudes we shared at the start, suitability for the role is always key; does the following criteria sound like you?
In order to be successful in this role, you must have;
Extensive onsite construction/building experience – ideally through working in installation of internal fit outs, ceilings or similar.
Experience in a sales or customer support role
Experience as a contractor, builder, installer etc. to provide the technical knowledge required for this role.
Willingness to travel extensively across the UK and Ireland, some travel to Sweden may be required
IT literate with good knowledge of MS Office and ideally usage of CRM systems.